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08 Feb

Please see individual descriptions for details.• Some exclusions and restrictions may apply.Please see individual ticket descriptions for refund/return policies.Please make ticket upgrades at the customer service/guest services window at the theme park.For other changes to unused and valid tickets, please Contact Us.You will not need to link a Magic Band if you are staying on-site.

You can scan the bar code on your E-ticket PDF found in your Undercover Tourist account or your E-Tickets are Ready emai.After your log in, select My Reservations and Tickets from the MDE dropdown menu.Select Link Tickets under Tickets and Passes and enter your reservation number listed on the E-ticket PDF found in your Undercover Tourist account or your E-Tickets are Ready email.Once tickets have been received and verified by Undercover Tourist, we will issue a refund back to the initial form of payment according to the terms below within 15 business days.• If you require a refund, a fee of 5% of the total order amount will be charged to cover the delivery, handling and the processing fees associated with accepting your credit card and fulfilling the order.• Tickets must be unused and unsigned to qualify for the 365-day Return Policy.• Expired tickets, or any ticket not currently sold on this site, are non-refundable.• Disney E-tickets are not refundable once the order has been placed.• If a RFID profile has been set up on Disney tickets they cannot be returned or exchanged.• Many tours and activities require advanced notice for a cancelation or reservation change.